The currency of business is no longer money it’s perception. Take care of your customers and profit will follow. This premise is the cornerstone of the worlds most successful businesses and it’s absence from any firm is rarely from a lack of will, more commonly lack of opportunity (time).
- Passion / Vision
- Our team
- Satisfaction Guarantee
- Product neutral
Engaging CyperSmart as an experienced coach to walk through the process and / or an expert assistant / facilitator for sub committees, broadens your pool of knowledge, shortens the time to break even, saves money from the pursuit of ineffective strategy and keeps your projects focused on the customers perceived value.
The CyperSmart mission is to empower Ecosystems to deliver true value to customers and we understand we cannot do this alone. We seek to unite like minded customers and suppliers in collaboration to find pathways, build bridges and overcome obstacles.
There is no destination only a rewarding journey that will build capabilities into our businesses, most of which we will be largely unaware we need at present.
Management practices lead: Martin Hannah (MAPIM, CPPM) is an seasoned director with over 20 years experience C-level executive, project manager and change agent. Completed in excess of 90 organization wide transformation projects in semi government, education and professional development and peak body organizations.
Technology practice lead: Terry Masters (CPPM) has over 15 years experience as Senior Architect, Product and Project Manager for cloud development, an experienced scrum master and development team lead. He has specialties in design of continuous deliver platforms based on Atlassian, Docker, Jenkins and is frequently engaged in cloud / on premise with infrastructure design using Amazon and/or Azure.
All stakeholders from project members to executive teams have visibility of the status of projects and related activities through the web and mobile platforms. A CyperSmart customer is free to use the platform at no cost for life.
On line resources include procedural documentation (test cases) on mapped business processes that can be downloaded as MS Word and included within internal documentation, or used within job descriptions and performance reviews.
CyperSmart provides tools for activity based costing, time recording (on mobile), meeting scheduler, Asset management (digital and physical), private social networks and / or links with external networks such as LinkedIn, Yammer and others.
- Give to get
- Loyalty begets profit
- Don’t promise .. Facilitate
- Good coaches listen more than they talk
- Why use a lot of words, when a few will resonate further
- The peacemaker on premise
- Manage time well (we have so little of it)
- Work life balance requires systems to work well before it can be contagious
- Innovation as a capability is the new norm
- Everyone can be creative
- People stay when they can see why they belong
Our goal is to make ourselves redundant, to pass on to workers the capability to manage projects in-house. CyperSmart has no lock in contracts, and can scale up and down it’s consultative involvement, whilst your company can continue to use our on line resources.
CyperSmart tracks and reports to management on the progress of participants towards a set of core competencies, that are used for rewards / incentives and review.
We best serve our customers by remaining vendor agnostic and finding the best fit for product, capabilities, functionality, existing and potential talent pools within the organization.